Thursday, April 28, 2016

'confd' process consumes CPU at high level on Gaia OS due to large size of Gaia Database



          Symptoms
  • Gaia machine does not respond to SNMP requests, and /var/log/messages file repeatedly shows:
    snmpd: Error: Timeout waiting for response from database server
  • Gaia Cloning Groups can not be synchronized.
  • Output of "top" command / or "ps auxw" command shows that "confd" process consumes CPU at high level on Gaia OS


    Solution


    This problem was fixed. The fix is included in:
  • Check Point R77.30 and higher
  • Jumbo Hotfix Accumulator for R77.20 - since Take_86
  • Jumbo Hotfix Accumulator for R77.10 - since Take_116
  • Jumbo Hotfix Accumulator for R77 - since Take_41
  • Jumbo Hotfix Accumulator for R76 - since Take_64For lower supported versions, Check Point Support can supply a Hotfix.
However if you don't want to install the hotfix immediately but need to fix this issue, read along.....