Hardware Diagnostic Tool from pendrive

To run the Diagnostic Tool from a USB drive:

1. Download the Diagnostic Tool package to a computer:

   - For UTM 270 and UTM 130 appliances (https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSub mit_doGetdcdetails=&fileid=27631)

   - For all other appliances (https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSub mit_doGetdcdetails=&fileid=25346)

2. Download the ISOmorphic tool to a computer (http://supportcontent.checkpoint.com/solutions?id=sk65205).


3. Connect the USB drive to the computer.

4. Extract these files: ISOmorphic.exe and HWdiagnostics.iso.

5. Open ISOmorphic.exe.

6. Select the Diagnostic Tool ISO.

   a) From Select source ISO file, click Browse.
   b) Select HWdiagnostics.iso.

7. In Select destination drive, select the USB drive.

8. Click Go.  ISOmorphic installs the Diagnostic Tool on the USB drive.

9. When the installation is finished, remove the USB drive from the computer.

10. Insert the USB drive in the appliance. The appliance is ready to start the diagnostic tests ("Starting the Diagnostic Tool" on page 5).

11. Reboot the appliance. The Diagnostic Tool starts after the appliance reboots.


To run Diagnostic tests:

 1. Run all the tests or choose the tests that you want to run.
  -To run all the tests, select Diagnostics from the menu and press Enter.
  -To choose the tests that you want to run, select Custom from the menu and press Enter.
 When the process is complete, the test results show in the console and on the appliance LCD screen.

2. Select Save logs and press Enter.

3. Select Exit and press Enter